Alarus services: Mental health counseling, substance abuse counseling, behavioral health services, medication-assisted treatment. Offering counseling services in Grafton and West Bend, Ozaukee County, and Washington counties, Wisconsin. Madison Heitz offers personalized client treatment planning with her professional counseling style.
Madison is a Licensed Professional Counselor-In Training. She earned her Master of Science degree in 2025 from Concordia University. Madison received her Bachelor of Arts in 2023 from Miami University.
She has experience working with clients across the lifespan, from age 4 to 65. In particular, she most often works with teenagers and young adults. She helps clients navigate life transitions, stress, anxiety, depression, and relationship challenges. Moreover, she feels passionate about supporting people during growth, uncertainty, and self-discovery.
Whether you face anxiety, major life changes, identity exploration, or emotional overwhelm, she creates a supportive space. Additionally, she encourages you to move at your own pace. In therapy, you will explore current challenges and identify strengths. Then, together you will build on those existing strengths. Her role is not to “fix” you or take control. Instead, she walks alongside you, offering guidance, perspective, and encouragement.
She believes healing begins when you feel genuinely seen and heard. Accordingly, she honors both what you are going through and who you are. Therefore, she uses a client-centered approach to therapy. Ultimately, she creates a warm, nonjudgmental environment that respects your experiences, values, and voice.
To schedule an appointment with Madison, please contact our West Bend office at 262-306-9800, Grafton office at 262-377-6276 or email us at info@alarushealthcare.com. You may also submit our online referral form.
Alarus Healthcare, LLC.
Mental health counseling, substance abuse counseling, and behavioral health services
Crisis help. If you need immediate help, please reach out to your local county crisis
Dodge County Human Services – Crisis: (920) 386-3489
Ozaukee County Human Services – Crisis: (262) 284-8200. Suicide Hotline Ph:988
Washington County Human Services – Crisis: (262) 365-6565
Community Help Services
211-Impact (free, confidential helpline in times of crisis or community services such as housing): call 414-256-4808 or text 898-211.
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